Please read the following carefully.
Exceptional customer service is our goal at Coney Island. We expect our seasonal staff to provide patrons with outstanding customer service at all times.
Before continuing on to the employment application, please take a moment to read the following criteria for Customer Service Success at Coney Island. Should you be hired, you are expected to exhibit these qualities 100% of the time while at work, especially when interacting with a patron.
- Make Eye Contact and Smile - Say "hello" with your body language. Treat Coney Island's guest like you would want to be treated. You should have the willingness to speak with our guests, resolve any situation, provide any service that makes their experience better, and thank them for spending/creating their experience with you.
- Have a Positive Attitude - You should embrace a positive "Can Do" attitude, always looking for ways to make "great" customer service be the norm.
- Mind Your Appearance - How you and your work environment look goes a long way towards creating a favorable place for positive interactions to take place.
- Be a Team Player - You should value each guest and fellow crewmember as important parts of creating a lasting, positive, memorable experience. You agree to work towards Coney Island's goal of being the premier choice for entertainment, by delivering exceptional customer service, and outstanding product and memorable experiences.
If you feel that you cannot perform the job in this manner, we thank you for your interest, but kindly ask that you do not continue on to the employment application.